OTRS version 1.2b2
Because I am trying to make it easy for my end users and techs, I want to use the 4-digit phone extension as the CustomerID. The only place I have not been able to replace the text (I am not changing the DATA field, just TEXT) has been on the http://localhost/otrs/index.pl?Action=""> page. Any ideas?
Steve
_________________________________________________
Steve Gold
Network Administrator
WBFS-UPN33, WTVX-UPN34 & WFOR-CBS4
(Voice) 305-639-4681
(beeper) 305-277-0288
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