On Wed, Feb 18, 2004 at 01:06:44PM +0100, Daniel Seifert wrote:
> since upgrading to 1.2.1 (yes, we finally managed it after the link to
> the documentation at the website was working again) we notice that we
> have to actually give an explanation when we want to close a ticket. Can
> this be switched off and if yes, how?
Modify Kernel/Output/HTML/Standard/AgentClose.dtl
or the easiest way, add a config option like
[Kernel/Config.pm]
$self->{DefaultCloseNoteText} = '-';
[...]
> Daniel Seifert <[EMAIL PROTECTED]>
Martin Edenhofer
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