Hi thanks you 

But to change the file and tha restart the service i see this error

 service otrs restart
Shutting down OTRS
 Disable /opt/otrs/bin/PostMaster.pl ... done.
 Shutting down cronjobs ...
no crontab for otrs
 failed!
Starting OTRS..
 Checking httpd ... done.
 Checking MySQL ... done.
 Checking database connect... syntax error at
/opt/otrs/Kernel/Config/Defaults.pm line 1469, near "$Self"
Compilation failed in require at /opt/otrs/Kernel/Config.pm line 116.
BEGIN failed--compilation aborted at /opt/otrs/Kernel/Config.pm line 116.
Compilation failed in require at /opt/otrs/bin/CheckDB.pl line 36.
BEGIN failed--compilation aborted at /opt/otrs/bin/CheckDB.pl line 36.
 Error!
  May your database isn't configured yet?

 Try the web installer to configure your database:

     -->> http://marge.areandina.edu.co/otrs/installer.pl <<--

 or configure your database with README.database (DB - Setup Example)
[EMAIL PROTECTED] root]#

I hope that you can help me

Yhanks


Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>:

> On Wednesday, February 18, 2004 8:09 PM
> Leonardo Amezquita <[EMAIL PROTECTED]> wrote:
> > i have that otrs auth vs ldap but i�am not what make
> > can help me
> 
> This is where to start with an open source LDAP server:
> http://openldap.org/
> 
> Read the following OTRS information carefully:
> http://doc.otrs.org/cvs/en/html/user-auth-backend.html#AEN736
> http://doc.otrs.org/cvs/en/html/customer-user-backend.html#AEN775
> http://doc.otrs.org/cvs/en/html/customer-auth-backend.html#AEN788
> 
> This should get you on your way,
> 
> hth,
> 
> Robert Kehl
> 
> PS: Btw, this could help sometimes, too:
> 
> _______________________________________________
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> => http://www.otrs.de/
> 



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