On Monday, February 23, 2004 10:28 AM
Andreas Bublitz <[EMAIL PROTECTED]> wrote:
>> I already have an Mercury Server/Mercury SMTP Client(relay version)
>> running in my network. I would like to use this server instead of
>> adding an local email server. Is this possible? I changed my
>> settings in the config.pm file, but that doesn't work.
>>
>> $Self->{'SendmailModule::Host'} = '192.168.201.1';
>> $Self->{'SendmailModule::Port'} = '25';
>> $Self->{'SendmailModule::AuthUser'} = 'test';
>> $Self->{'SendmailModule::AuthPassword'} = 'test';
I believe the above AuthUser/Password settings serve as an example only.
'test/test' is as good as nothing.
>> I am always getting this error and I don't know what to do know.
>>
>> SMTP authentication failed! Enable debug for more info!
Check wether
a) you are using the correct credentials
b) your Mercury allows relaying from the subnet 192.168.201.0/24
Configuration -> MercuryS SMTP Server -> Relay/Connection Control
You should have a 192.168.201.0 with a dot under "Allow" there.
c) the relaying control settings are correct. For maximum security,
check all four boxes and create an AUTH Password file, say
D:\MERCURY\SMTPAUTH. It's contents were at least:
test test
>> I have Windows 2000 running and OTRS 1.1.3. I don't know really know
>> where I can enable the debug function. Do I need to activate it to
>> solve this problem? Did I forgot to change my settings somewhere
>> else too?
To enable debugging output, set $Self->{Debug} to something higher than
1. You may enable debugging ouput in your Config.pm or just restrict it
to a single module by editing the sources directly. Take care when doing
so.
Use this command to find all possible locations to set the Debug value:
egrep -nr '\$Self->{Debug} = .;' /opt/otrs
You will find a comment explaining the different debug values possible,
but you may safely use value 9 to always spit out the maximum info
available.
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
