On Friday, March 05, 2004 10:34 PM
L. Mark Stone <[EMAIL PROTECTED]> wrote:
> We have OTRS 1.2 send out notifications to agents whenever a new
> ticket is generated.
>
> The notification has a web link to zoom directly to the ticket.
>
> But, OTRS formats the link with a space between the domain and the web
> page, which makes the link not work.
>
> I looked at the notifications forms and saw that there is a CRLF
> between the domain variable and the ticket variable.
>
> I removed the CRLF from the English notification forms and now all
> seems fine.
>
> This wasn't an issue in 1.1x BTW.
Sorry, could you give an exakt (ie. quoted) example, as I wasn't able to
reproduce this bug but would very much like to change it for the next
release if it were one.
Thanks f�r providing the information and your help with this, it is very
much appreciated,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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