Hi, Yes it's possible. You have just to change group of hidden queue.
Each customer is in a group (maybe more if you configure it). so each customer is in group users and all of the queue too. So customers have write access to group users and related queue. If you change Group of the queue via Admin-Area - Queue & Responses - Queue , customers have no right on other groups so customer interface hide desired queue. -- Fred ----- Original Message ----- From: "Carsten Zerbst" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, March 12, 2004 2:07 PM Subject: [otrs] Configure incoming queue ? > Hallo, > > is it possible in otrs 1.2 to configure a single incoming queue for > customers ? Currently > they see all defined queues. > > Thanks, Carsten > -- > Carsten Zerbst, Atlantec Enterprise Solutions, Hamburg > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
