On Sunday, March 14, 2004 8:23 PM
Wiktor Wodecki <[EMAIL PROTECTED]> wrote:
> is there any way of exporting data from an old otrs 1.2 cvs version
> and to import it into a new one? The update scripts seem to have some
> bugs - the result is an inconsistent database.
Could you provide some more detail that allow debugging of the
encountered issues?
> Some hints would be appreciated :-)
For Oracle, it's the Enterprise Manager (EM) providing a bunch of tools
from snapshots on to full datafile backups to help you out there.
For MySQl, you may safely use PhpMyAdmin as a convenient GUI to
backup/restore the databse.
The raw commands to trigger a dump of an existing MySQl/PostGreSQL
database can be read from the source code of
<OTRS_HOME>/scripts/{backup,restore}.sh, so if anything goes wrong with
those commands: please tell us. File a bug report on:
http://bugs.otrs.org/
Regards,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
>
> - --
> Regards,
>
> Wiktor Wodecki
>
> net mobile AG - 40470 Duesseldorf - Germany
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Fr�hlich gr��t
Robert Kehl
--
Als ich zuletzt Sergio in Eurosport gesehen habe, dachte ich mir auch
nur Das kann er nicht sein, da muss sich einer maskiert haben.
Rainer Calmund
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