On Tuesday, March 16, 2004 9:04 PM
Daniel Seifert <[EMAIL PROTECTED]> wrote:
> I want to change the default timeout for pending tickets, i.e.
> currently the preselected timeout is 24 hours when I select "pending
> auto-close". I vaguely recall having seen this option somewhere last
> year, but can't find it right now anymore :-/
You're searching for this:
# PendingDiffTime
# (Time in sec. which "pending date" shows per default) [default:
24*60*60 -=> 1d]
$Self->{PendingDiffTime} = 24*60*60;
hth,
Robert Kehl
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