Am Fr, den 19.03.2004 schrieb Joseph Saracino um 20:59: Hi,
> Another way to alleviate the problem of expiring sessions could be to > add a "save as draft" button to the composition page. I know many of > my support engineers have asked for this because some of the questions > they work on can be very involved -- it would be nice to be able to > save one's work part of the way through. > > Draft composition functionality would be (yet another) great feature to > add :) > > $.02 ;) I raise your $.02. This would be one way to accomplish what I imagined: When the session expires the text could be saved as draft. It would be a nice touch (but not absolutely required) if OTRS could get back to the draft (or inform about it to get back to it easily) after re-login. What should not happen is to send the message right away, as technically the session expired before it was tried to send, so the send might not be authorized ;-) Looking forward to next OTRS version 8-) -- Daniel Seifert <[EMAIL PROTECTED]> _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
