On Thu, 25 Mar 2004 10:13:39 +0100
Matthias Eichler <[EMAIL PROTECTED]> wrote:
> Dear List,
>
> I've set up OTRS with LDAP Support.
> No I've the problem that I cant administrate the setup
> as the root account [EMAIL PROTECTED] doesn't exist in
> the LDAP database and should not exist, due to account-
> name policies, etc.
>
> So my question: how to I change the root account of OTRS
> to any other than [EMAIL PROTECTED]
>
hi,
- remove LDAP backend and replace the original backend.
- log in with [EMAIL PROTECTED] account
- add an account with a good username (who are valid in LDAP)
- add for this user the admin right
- replace in your Config.pm the Auth backend with LDAP
- login with the account you have created before.
- enjoy :)
I think this work, I have do this but not sure I have not forget a
stage.
Yann
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| Yann Richard |
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