Does anyone have any thoughts on this? Jake
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Covert, Jake Sent: Monday, March 29, 2004 2:17 PM To: User questions and discussions about OTRS. Subject: [otrs] Possible bug when changing a user's email address I'm trying to change a customer's email address via the "Customer User" panel. I find the user (via the list, his old email address) and hit change. I updated the necessary fields (Login/Email/CustomerID) with his new email address and hit change. Got this: ================================================= Error: No such user! Traceback: ERROR: OTRS-CGI-13 Perl: 5.6.1 OS: MSWin32 Time: Mon Mar 29 14:06:58 2004 Message: No such user! Traceback (1588): Module: Kernel::System::CustomerUser::CustomerUserUpdate (v1.17) Line: 171 Module: Kernel::Modules::AdminCustomerUser::Run (v1.9 ) Line: 100 Module: Apache::ROOT::otrs::index_2epl::handler (v1.66) Line: 687 Module: (eval) (v2.01) Line: 149 Module: Apache::Registry::handler (v2.01) Line: 149 ================================================= Using 1.2.2 on Windows. Built in OTRS customer backend. Before the 1.2.2 upgrade, this was an action that worked fine (1.1.2). Appreciate your thoughts. :-) ********************************* Jake Covert Infrastructure Analyst Electronic Data Systems PSIC Support Group (586) 986-9698 Work (586) 518-3859 Pager http://www.eds.com ********************************* _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
