Hi,
On Fri, Apr 16, 2004 at 06:40:53AM -0400, Covert, Jake wrote:
> I used to think that way as well.
>
> But notes are basically a scratch pad for notes as Admins work on a given
> task. So as I'm working for a few days on a given job, I might end up
> actually writing things down a few times a day for a few days. This ends up
> with a whole lot of "Notes".
>
> If 'history tracking' were of importance to a given admin, then maybe there
> could just be a config option to prevent the re-editing of notes globally.
>
> What are they thoughts from the rest of the admins on how useful / un-useful
> this feature would be to you?
I think like Kai.
Archive is archive.
> Jake
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/