On Saturday 15 May 2004 23:36, Eberhard Moenkeberg wrote:
> Hi,
>
> On Sat, 15 May 2004, BK wrote:
> > otrs runs now on my SuSE-9.1 with a small blemish:
> > The icons will not be displayed. I am not very familiar with the apache2
> > configuration. So could anybody give me a hint for apache2 configuration.
> > The error log looks like this:
> >
> > --------------apache2 error_log -------------
> > [Sat May 15 21:44:56 2004] [error] [client 127.0.0.1] client denied by
> > serverconfiguration:
> > /opt/otrs/var/httpd/htdocs/images/Standard/spell.png,referer:http://local
> >host/otrs/index.pl?Action=AgentEmail&Session=10ca91fb24ee0b63bf6dc3ef70929
> >54613 ---------------------------------
>
> You can try this to get sure if it really is a permission problem:
>
> lxi001:59 23:32:08 ~ # diff /etc/apache2/conf.d/otrs.conf.~1~
> /etc/apache2/conf.d/otrs.conf --- /etc/apache2/conf.d/otrs.conf.~1~
> 2004-04-02 15:41:16.000000000 +0200 +++ /etc/apache2/conf.d/otrs.conf
> 2004-05-08 22:06:10.000000000 +0200 @@ -21,6 +21,8 @@
> PerlHandler ModPerl::Registry
> Options +ExecCGI
> PerlOptions +ParseHeaders
> + Order allow,deny
> + Allow from all
> </Location>
>
> # MaxRequestsPerChild (so no apache child will be to big!)
> lxi001:59 23:32:29 ~ #
>
Thanks for your answer. The patch above was always installed before (I saw
this in your mail on 05/08/2004).
I checked also the permissions in /opt/otrs/var/httpd/htdocs/images/Standard.
All files and directories are accesible by apache2
[EMAIL PROTECTED]:/opt/otrs/var/httpd/htdocs/images/Standard> ll -a
total 181
drwxr-xr-x 2 otrs www 1376 2004-05-15 18:48 .
drwxr-xr-x 3 otrs www 72 2004-05-15 18:48 ..
-rw-r--r-- 1 otrs www 1242 2004-04-02 15:41 admin.png
:
:
Did you have any other hint?
Thanks,
Bernd
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
