Hi Ian,
Two things:
1. if you are going to update to the CVS version you have to update your
database too (DBUpdate-to-1.3.mysql.sql).
2. don't forget, you have to enable the new feature in your Config.pm
$Self->{'Frontend::NotifyModule'}->{'3-ShowAgentOnline'} = {
Module => 'Kernel::Output::HTML::NotificationAgentOnline',
};
$Self->{'Frontend::NotifyModule'}->{'4-ShowCustomerOnline'} = {
Module => 'Kernel::Output::HTML::NotificationCustomerOnline',
};
--
Markus Ruecker
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Ian J Maude
> Sent: Monday, May 24, 2004 4:25 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Greetings
>
>
> Markus Ruecker wrote:
>
> >Hi Ian,
> >
> >This feature is already implemented in the actual CVS
> version and will
> >be part of the next official release... So, with this
> feature enabled,
> >you can see how many and which agent
> >(customer) is logged in.
> >
> >
> Many thanks Markus, good to know. I will update from cvs for now.
>
> Ian
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