On Tuesday 25 May 2004 18:00, Andrej Bazovkin wrote: > Hello! > > I'm using OTRS 1.2.3 > Thank you for this great product! > > While using it, I discovered some features , that are not present in OTRS > (or may be I don't know how to activate them) but that can make work with > OTRS more effective and comfortable to many users. Let me explain them: > > 1) it'll be better to have a possibility to store contact phone numbers for > every customer user
Use the FreeText fields for such a thing: Office Phone, Personal Phone, Fax, Mobile Phone :))) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting fЭr Ihr OTRS System? => http://www.otrs.de/
