On Thursday, May 27, 2004 5:56 PM
Adam Cody <[EMAIL PROTECTED]> wrote:
> Can anyone recommend some queue settings where the notifications will
> not reopen tickets or create new ones upon a notification that a
> ticket closed?
Check where your notifications go. Do not use a system email address as
the recipient of one, ie.: Never address an email to the system containg
a system email address as sender address.
hth,
Robert Kehl
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