On Friday, May 28, 2004 11:18 PM Scott Moore <[EMAIL PROTECTED]> wrote: > Is there a way to make the "Locked Tickets" view look like the default > "QueueView"? Meaning--the default agent QueueView state is a sort of > 'semi-zoom' of the ticket. I'd like to see the same thing in Locked > Tickets where I quickly have access to Responses, Change Queue and > things like that without having to click the "Zoom" link first.
The GUI is highly configurable. It's easy: See these pages for info on the dtl syntax: http://doc.otrs.org/1.2/en/html/dtl.html In there you'll find the important subchapter 'Create a new theme': http://doc.otrs.org/1.2/en/html/dtl-theme.html Now look inside these files in Kernel/Output/HTML/MyTheme and edit them: AgentMailboxNavBar.dtl AgentMailboxTicket.dtl TicketView.dtl Feel free to change the other files, to. You may lateron want to delete every _unchanged_ file and softlink the appropriate version from ../Standard: # ln -s ../Standard/* . 2>/dev/null Please note, that dtl-themes from 1.2.3 are not compatible to the current CVS version and thus won't be to the one from the next release. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
