On Thursday, June 03, 2004 8:15 AM
Jesse <[EMAIL PROTECTED]> wrote:
> What is the recommended method for backing up all of OTRS
Have a look in 'scripts', you'll find some backup/restore scripts there.
You may well use your usual backup methods, too.
> as well as apache
When it comes to Apache, there's little OTRS-specific stuff to backup.
In fact, it depends on how you integrated OTRS with it. I guess, backing
up the configuration directory of Apache would be fully enough.
> and mySQL?
MySQL comes with some handy tools, f.e. 'mysqldump'. Look inside the
first mentioned scripts to see how it's used.
> Is there a solid system that is documented?
There's no detailed backup documentation, sorry. Willing to provide one?
> What does everyone do?
Eat, sleep, go fishing. ;-)
With kind regards,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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