ok i have that to modify the sql.
but i not know the api of development they can to say to me where encounter manuals of its Thanks Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>: > On Friday, June 04, 2004 1:35 AM > Leonardo Amezquita <[EMAIL PROTECTED]> wrote: > > I have a problem when i closed a ticket. > > The problem is that the time follow runing after of closed the ticket. > > what have that make for that its no hapend > > Same old story: Time is not to stop. > > I guess what you want is not the age of a ticket, but the duration of > time from its beginning till the last state of type 'closed'. This is > merely a matter SQL and statistics. For the moment, you cannot solve > this issue from within OTRS without thorough coding. > > Regards, > > Robert Kehl > > -- > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
