Hi Daniel,
Thanks for your reply:
At 18:21 +0300 18/8/2004, Daniel Balan wrote:
You just have to remove the auto response for x_Spam queue: Admin > [ Auto Response <-> Queue ] > Queue: x_Spam .
Through the Admin web interface, I assume?
Also make sure the queue name and
'X-OTRS-Queue' =>> 'x_SPAM', are the same.
You said you have a SPAM queue but the rule assigns the
message to "x_SPAM"
Yes, that definitely helps - thanks!
--
;
Jay Vaughan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
