On Wednesday, August 18, 2004 7:10 PM
Bruce E. Souza <[EMAIL PROTECTED]> wrote:

> Yes, it is. The OTRS server (w2k server stand alone) is in a LAN and
> have full internet access, i removed the IIS service too.

The fault was to install it beforehand. Well, doesn't matter when it
comes to email problems anyway.

> please, see the logs, but i think that not will help:
> Event Source:   W3Ctrs
> Event Source:   IISInfoCtrs

They won't. These are errors concerning W3Ctrs and IISInfoCtrs. Google
for help with them.

> i don�t know what�s happening, it�s necessary to modify some scripts
> or configuration?

Check if Mercury is running at all. Mercury doesn't autostart atm after
a reboot. You might consider using http://www.firedaemon.com/ for this.
It's free, but limited to one service and not GPL licensed. Another
approach were to use instsrv/srvany from Microsoft. It's in the 'NT
Resource Kit' and on ftp.microsoft.com.

With kind regards,

Robert Kehl

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