Hi Jonas,

On Mon, Aug 23, 2004 at 09:43:43PM -0700, Jonas wrote:
> I would like to ignore all incoming messages sent to [EMAIL PROTECTED],
> EXCEPT for messages that contain 'ticket' in the subject. How can I do
> this? I tried following but the rules don't seem to work this way.
> Thanks for any help. - Jonas

Ignore all from [EMAIL PROTECTED] with Ticket in subject:

[Kernel/Config.pm]
    $Self->{'PostMaster::PreFilterModule'}->{'1-CustomFilter'} = {
        Module => 'Kernel::System::PostMaster::Filter::Match',
        Match => {
            From => '[EMAIL PROTECTED]',
            Subject => 'ticket',
        },
        Set => {
            'X-OTRS-Ignore' => 'yes',
        },
    };
[...]

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication! 

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