On Wed, Aug 25, 2004 at 09:44:08AM -0600, Tyler Hepworth wrote:
> > The OTRS FAQ (http://faq.otrs.org) covers deleting all tickets from
> > database. However, I would only want to delete all tickets from a
> > single queue.
>
> Keep reading the docs! :-). Look here:
> http://doc.otrs.org/1.2/en/html/generic-agent-example.html#AEN1040 for the
> answer.
Yes. And OTRS 1.3 comes with an web interface for the GenericAgent. :)
Martin Edenhofer
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