Hello Martin,

Thanks for your help - The web link mentions myiasm tables - I
believe I am working with INNODB tables but at least you have pointed
me in the right direction - I will dig around with MySQL and let you
know if I find anything.
-- 
Best regards,
 Brian                            mailto:[EMAIL PROTECTED]


Wednesday, September 1, 2004, 6:26:38 AM, you wrote:

ME> Hi,

ME> On Tue, Aug 31, 2004 at 10:19:11PM +0200, Gerold Gruber wrote:
>> >  Has anyone hit a limit on the size of emails OTRS can download -
>> >  Recently had a 7MB download that OTRS could not handle and no other
>> >  e-mails behind it in the queue could be dealt with.  Perhaps there
>> >  is a configuration file where this can be changed.
>> Config.pm:
>>     # MaxFileUpload
>>     # (Max size for file uploads - default 5 MB)
>>     $Self->{MaxFileUpload} = 1024 * 1024 * 5;

ME> No. MaxFileUpload is just for the browser. I'll add this info to
ME> the Kernel/Config/Defualts.pm.

ME> There is a other limit for max size of emails. Depends on the Ticket
ME> Storage (DB|FS) and if DB which database is used.
ME> If you use MySQL as backend, the it's 1 MB per default (it's a MySQL default).
ME> Of course you can change it. .-)

ME> See:
ME> 
http://doc.otrs.org/1.2/en/html/performance-tuning.html#PERFORMANCE-TUNING-OTRS-STORAGE

>> --
>> Gerold

ME>   Martin Edenhofer

ME> --
ME> ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
ME>         http://www.otrs.de/ :: Manage your communication! 

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ME> Support oder Consulting f�r Ihr OTRS System?
=>> http://www.otrs.de/


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