Forgot about the stuff that matters(TM):

Server running in a vmware ESX (hardware is a dual xenon 2.8Ghz, 6GB Ram, 200GB HD 
SCSI RAID5 on a DL580)
VM has 400M memory allocated, 1 cpu 2.8Ghz, 10GB HD.
VM running RedHat Enterprise Edition 3.0U1
OTRS 1.2.2 
Mysql as backend DB on the same vm

du -s /var/lib/mysql/otrs: 135M 


As I stated in the original post:
 - the number of httpd processes tend to rise over the time (starts with 10... in a 
day reachs easily 120)
When this happens, the hardware CPU is at 5% , the emulated cpu at 70%, and the memory 
consumed is about 1.5GB inside the virtual machine.
If the problem has anything to do with sessions being around too much time, the 
question is: where do I define the timeout ? in apache, in otrs ?

Thanks,

 Duarte

-----Original Message-----
From: Henry Combrinck [mailto:[EMAIL PROTECTED] 
Sent: ter�a-feira, 7 de Setembro de 2004 16:06
To: User questions and discussions about OTRS.
Cc: [EMAIL PROTECTED]
Subject: Re: [otrs] Strange slowdowns (apache configuration?) (sorry for


Which database backend are you using?

> Latelly we've been experiencing huge slowdowns on the server running OTRS.
> It only runs OTRS and nothing more, so there is no other process that may
> be using mem/disc/cpu.
>
> 15:20:35  up 20 days,  3:19,  1 user,  load average: 78.75, 101.80, 87.94
> 189 processes: 186 sleeping, 3 running, 0 zombie, 0 stopped
> CPU states:  cpu    user    nice  system    irq  softirq  iowait    idle
>            total    1.7%    0.0%   13.5%   4.9%     0.0%   79.7%    0.0%
> Mem:   384200k av,  379252k used,    4948k free,       0k shrd,    1180k
> buff
>                     280884k actv,   67428k in_d,    1292k in_c
> Swap:  915696k av,  722552k used,  193144k free                   11108k
> cached
>
> The problem is, as you can see, with the memory usage. Sorting the top
> output by mem usage, I can see that I have lots of httpd processes each
> with 20M of mem usage.
>
> Doing a ps auxww | grep httpd | wc
> I get 133 processes running.
>
> The only way to solve this problem is to restart the apache server.
> Does it has anything to do with session timeout? Anyone experimented
> similar problems ? Solutions ?
>
> Thanks in advance,
>
>  Duarte Cordeiro
>
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>



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