Brian wrote:

Arun Niyogi wrote:

Hi,

I want to use some of the new features of 1.3.1. Can some one direct me to the steps? What do I need to change? DB? Perl modules?

I am using 1.2.4.

Thanks in advance for your help.

Arun

I'm doing mine on FreeBSD.

there is an UPGRADING doc in the otrs dir after you un-tar-gzip it.

personally I did this:

cd /opt

cp -rp otrs backup-otrs
cd backup-otrs
mysqldump -p otrs > otrs.dump

mkdir tmp
cd tmp
fetch ftp://ftp.otrs.org/pub/otrs/otrs-1.3.1-01.tar.gz
tar zxf otrs-1.3.1-01.tar.gz
cd otrs
vi UPGRADING
(follow directions)

(open new shell)
cd /opt/tmp/
cp -rp otrs/. /opt/otrs
(follow directions from UPGRADING)
(restart webserver)

I was using mod_perl so we needed to restart the webserver for the new mods to get added..

YMMV

- Brian
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Thanks Brian for prompt response! I am using Redhat Enterprise but will go through the steps you outlined.


Arun


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