Hi,

Anybody tried to use OTRS as an internal helpdesk system for a whole
company? I mean for example if someone from accounting dep. has a request
from IT dep. he send his request throug the web interface of OTRS, if
someone from human resources dep. requests something from another department
he sends a request from OTRS etc.

Even if nobody uses OTRS for this aim, is it logical to use OTRS this kind?

Thanks

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