Hi,
I have succeeded in configuring OTRS to use my SuSE Linux Enterprise Server 9
as a LDAP server. My configuration is below and it *only* works with 1.3.2. I
have upgraded from 1.3.1 to 1.3.2 and I don't get any error messages now.
# This is an example configuration for an LDAP auth. backend.
# (take care that Net::LDAP is installed!)
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = '10.0.0.1';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} =
'dc=kemerkoy,dc=k12,dc=tr';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';
# CustomerUser
# (customer user ldap backend and settings)
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => '10.0.0.1',
# ldap base dn
BaseDN => 'dc=kemerkoy,dc=k12,dc=tr',
# search scope (one|sub)
SSCOPE => 'sub',
# The following is valid but would only be necessary if the
# anonymous user does NOT have permission to read from the LDAP
tree
UserDN => '',
UserPw => '',
# in case you want to add always one filter to each ldap query,
use
# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter =>
'(objectclass=user)'
AlwaysFilter => '',
# if your frontend is e. g. iso-8859-1 and the charset of your
# ldap server is utf-8, use this options (if not, ignore it)
SourceCharset => 'utf-8',
DestCharset => 'iso-8859-1',
# Net::LDAP new params (if needed - for more info see perldoc
Net::LDAP)
Params => {
port => 389,
timeout => 120,
async => 0,
version => 3,
},
},
# customer uniq id
CustomerKey => 'uid',
# customer #
CustomerID => 'suseMailAcceptAddress',
CustomerUserListFields => ['cn', 'suseMailAcceptAddress'],
CustomerUserSearchFields => ['uid', 'cn', 'suseMailAcceptAddress'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['suseMailAcceptAddress'],
CustomerUserNameFields => ['givenName', 'sn'],
AdminSetPreferences => 0,
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type,
http-link, readonly
# [ 'UserSalutation', 'Title', 'title', 1, 0, 'var', '', 0 ],
# [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var', '',
0 ],
# [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Username', 'uid', 1, 1, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'suseMailAcceptAddress', 1, 1, 'var', '',
0 ],
[ 'UserCustomerID', 'CustomerID', 'suseMailAcceptAddress', 0, 1,
'var', '', 0 ],
# [ 'UserCustomerIDs', 'CustomerIDs', 'second_customer_ids', 1, 0,
'var', '', 0 ],
# [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var', '', 0 ],
# [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var', '',
0 ],
# [ 'UserComment', 'Comment', 'description', 1, 0, 'var', '', 0 ],
],
};
--
Erol YILDIZ
HEV OkullarÄ KemerkÃy IT DepartmanÄ
http://www.kemerkoy.k12.tr
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
