Hi TT,
First of all you have to enable the module "perl" in your apache
Configuration.
This can be done with YaST.
YaST -> Network Services -> HTTP-Server -> Module -> perl
After that you have to restart your apache.
Then you have to check that Apache, MySQL and otrs will be startet at
Boottime (YAST -> Runlevel Editor)
After these steps you can install otrs with the Webinstaller.
Regards,
Markus Ruecker
--
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> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of TT
> Sent: Thursday, October 21, 2004 6:14 PM
> To: [EMAIL PROTECTED]
> Subject: [otrs] HELP! OTRS installation trouble suse 9.1
>
>
> Hi Folks,
>
> I posted an email earlier regarding a new install but
> received no replies.
> I'm hoping someone could help me interpret the errors I am
> receiving. First
> its a new install on suse 9.1 otrs 1.3.2. When I try to
> connect to configure
> otrs via http:12.0.0.1/otrs/installer.pl I get the following
> error message.
> "cannot connect to host" This goes for local host as well. I
> check to see if
> Apache is running and its not but when I try to execute the
> pl script with
> Yast in the run level editor /etc/init.d/apache2 I get Starting http2
> (prefork)syntax error on line 10 Invalid command "Perlrequire" perhaps
> mis-spelled or defined by a module not included in the server
> configuration.
> Any help would really be appreciated as I don't know were
> else to look or
> how to get beyond this point. Thanks for all replies!
>
>
>
> TT
>
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