Hi Tom,

Tom Simpson wrote:
The trouble is, that is exactly what I am doing. I'm imagining the scenario where a new customer phones the "helpline". So, I'm putting in a new customer email address in the "From" field. It accepts this just fine *ONLY* if the address is "<name>@sun.com", ie. my local domain. Anything that is "<name>@<otherdomain>" it says invalid MX.

This is the right setting:

[...]
    # CheckMXRecord
    # (Check mx recorde of used email addresses)
    $Self->{CheckMXRecord} = 0;
[...]

(like you wrote in your email).

It looks like use mod_perl? If you, need to restart your webserver to
reload the config file.

Otherwise you will not see any changes. :)

After that, no more mx lookup will be done.

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication!

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