Ah sweet thanks, when looking at that file in the
editor I missed the lines that were commented out. I
just uncommented the line:
# $Self->{'LogModule::SysLog::Facility'} = 'user';
and now the web installer is working.
Thanks!
--Matthew Shapiro
--- Robert Kehl <[EMAIL PROTECTED]> wrote:
> [EMAIL PROTECTED] schrieb:
> > However, when I go to run the installer.pl (or
> even
> > index.pl) I get this error: no connection to
> syslog
> > available at ../..//Kernel/System/Log/SysLog.pm
> line
> > 64
>
> There doesn't seem to be a Syslog daemon running, or
> it is not accepting
> connections.
>
> > Any ideas on how to fix this? I'm not sure what I
> > have to do to get it to connect to syslog. My
> boss
> > (who setup the unix server) told me that syslog is
> > using all the default settings and I coudln't find
> any
> > syslog things to set in the Config.pm. Oh yeah
> and
>
> These are coming from Kernel/Config/Defaults.pm and
> are to be
> noted/chnged in Kernel/Config.pm:
>
> # (log backend module)
> $Self->{LogModule} =
> 'Kernel::System::Log::SysLog';
> # $Self->{LogModule} =
> 'Kernel::System::Log::File';
>
> # param for LogModule
> Kernel::System::Log::SysLog
> # $Self->{'LogModule::SysLog::Facility'} =
> 'user';
>
> # param for LogModule
> Kernel::System::Log::SysLog
> # (if syslog can't work with utf-8, force the
> log
> # charset with this option, on other chars will
> be
> # replaces with ?)
> # $Self->{'LogModule::SysLog::Charset'} =
> 'iso-8859-15';
> # $Self->{'LogModule::SysLog::Charset'} =
> 'utf-8';
>
>
> > I"m trying to run OTRS on Solaris 8.
>
> Might be there are other Solaris things to consider
> first.
>
> hth,
>
> Robert Kehl
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