When doing the restore using the restore.sh script, do I untar my backup from the backup.sh script and point to the untarred files for the <BACKUP_DIR> part? What must I do with the .tar.bz2 backup file I created in order to restore using the restore.sh script? Finally, with the final parameter [Config.pm] do I have to point to where the backup Config.pm is located or just type in Config.pm?
restore.sh <OTRS_BIN_DIR> <OTRS_CONFIG_DIR> <BACKUP_DIR> [Config.pm] thanks marshall -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Tyler Hepworth Sent: Friday, October 29, 2004 8:21 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Restoring an OTRS from a prior version? On Fri, 29 Oct 2004 18:58:59 -0700, Marshall28 <[EMAIL PROTECTED]> wrote: > It looks like I'll just be doing a fresh install of 1.3.2 then. Once I > install a fresh OTRS on the new system and restore from the backup.sh > script, will that take care of most of the restore? Yes. >What Else am I going to > have to do in order to get back to the same state my other OTRS system is backup.sh doesn't contain contents of var/*. Make sure you keep a copy of it (cron jobs, ticket count indicator - especially ticket count indicator) > in? Are there things I need to do with Apache and mySQL? Apache no. MySQL yes. There is a mysql upgrade script that adds some tables and changes other things in the db. It won't harm the existing data. Once you upgrade the database, you don't want to do a restore from old backups because that will reverse all the changes. Read the UPGRADING doc. It explains exactly what needs to be done. :-) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
