Tyler and Markus, Just a thank you for your advice regarding the e-mail attachment issue I was having. I bumped up both the mySQL and OTRS attachment settings, and my bouncing e-mail issue is resolved. There are several people here who are very happy not to get a reoccurring ticket in their inbox.
Thanks! Eric -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tyler Hepworth Sent: Monday, November 08, 2004 10:40 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] error OTRS-PM-10 On Mon, 8 Nov 2004 17:27:35 +0100, Markus Ruecker <[EMAIL PROTECTED]> wrote: > Hi Eric, > > It has to be set in your MySQL Configuration File (my.cnf). > > Regards, > > Markus Ruecker [snip] Set the following in you Kernel/Config.pm (if you need greater than 5 Mb upload) # MaxFileUpload # (Max size for browser file uploads - default 5 MB) $Self->{MaxFileUpload} = 1024 * 1024 * 5; And read the following about configuring the DB (if you are using MySQL) http://dev.mysql.com/doc/mysql/en/Packet_too_large.html _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
