> >I'd like to use the same telmplate as bulk action for adding new notes > >I've tried to add the checkbox to the dtl and to the module > >agentNote.pm but probably there is something else to add in the pm for > >example When you select more than one ticket and do a bilk action you > >can add a note and move all tickets to a new state and a new queue > >When you are zooming one ticket you can't do a bulk action and if you > >select to add a note you can only select if the note would be internal > >or external without the possibility to change the queue or change the > >state
>So, don't zoom the ticket then. Select just the one ticket for bulk action (you can do that), add the note, and move it.> >Tyler Unfortunately I have to zoom the ticket to view the attachment Ciao AleX _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
