Hi Folks,
Has anyone noticed that you use the agent search interface, the results seem to point at the first article associated with a ticket, and not the actual article that triggered the result. As a workaround, I click on print, then do a "find" on the print preview.
Has anyone worked around this in code, yet?
Cheers, Tom _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
