Edgar Meij wrote:
Hi Damir,
One quick question... I've been looking at (and working with :) ) your
interval_to_seconds sub in conjunction with Date::Manip. One problem arises
though. If a ticket is more than a month old, the DateCalc delta returns
months as well. They get chunked off however when parsing to minutes. Have
you considered this?
Thanks for noticing that - I haven't, mostly due to fact that I've used it
for monthly statistics. My data did not contain any tickets that haven't
been answered for so long so it never showed up.
Although DateCalc function provides various modes of interval calculations
mode-0: +0:0:1071:2:3:10:10 -> 647925010 sec
mode-1: +20:6:1:4:3:10:10
mode-2: +20:6:0:7:0:0:0 -> 604800 sec (false!)
not all of them make sense over such large interval like a month, or 2 years.
In my program I used mode-2 (business date calculation). As you noticed, that
will give false result for number of seconds in that interval (since only 4
fields of lowest-significance are used).
To correct that problem I'll add other fields in calculation. Months will be
converted to days with factor 30.5 which will sure give more "precise" result
than algorithm currently used. :) Maybe someone will benefit from it, although
I would not like to use customer support system which is that responsive. :)
Anyway, correctness first. Thanks for the bug report.
Kind Regards,
D.
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