Hi, everyone. I'm new to OTRS and the list.
I'm setting up an OTRS installation that will use an MS SQL backend for
CustomerUser. So far, so good. However, I'm mystified about the
CustomerValid / validID / valid_id field. I'm clear on the other
mappings (unique, customer name, etc), but I have no idea what to map
this valid thing to, if anything. I have googled and RTFM'd, but
can't find any reference to the thing.
Please advise!
-b
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