Right, it's just when I do the ls -l GenericAgent.pm I don't get a response, because it is not in that folder, it's in Kernel/System. I just wanted to make sure of where I am supposed to run the Patch command. That's all. I am assuming that I run it in /opt/otrs, but when you asked me to make sure that the GenericAgent.pm shows up with the ls -l, that's what threw me.
-----Original Message----- From: Robert Kehl [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 18, 2005 12:15 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Red tickets in search results Jack Doyle schrieb: > I'm sorry to keep bothering you... You're welcome. > but it's not there either. > I'm in /opt/otrs and I don't see that file. However, I do > have that file in /opt/otrs/Kernel/System. But when I go to Yep, this is it. > ~otrs it takes me to /opt/otrs, which does not have that file. ~otrs means "the home of the otrs user", which is most likely to expand to /opt/otrs. I'm using ~otrs, because OTRS' home is not always there - on Debian, it's /usr/share/otrs, for example. To sum up: ~otrs and /opt/otrs is the same on your box. hth, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
