I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://my_server/otrs/installer.pl
Forbidden
You don't have permission to access /otrs/installer.pl on this server.
I had the same issue, and the trouble was permission, check it,
probably you don't change the owner, and the group. Check too the
apache config, you need to change User and Group.
I hope that it can help you.
Alvaro.
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