Hi,
We are very
interested in the OTRS product but before we install it in our company, I have
got a few questions for you:
1) We would like to
use OTRS in an unusual way: we'll install the software and have the service
provider to connect in the computer: the client doesn't
connect in the provider's computer anymore, it works the other way round.Is it possible to use
OTRS this way?
2) In that schema, is
it possible for the client (us), to be system administrator
anyway?
3) Do you know of any
company using OTRS that way? If so, do you have any
feedback?
Thank you all for
your help.
Micha�l MARTINEAU - Responsable
Service Projets
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France-examen - Direction de la Production - Groupe PROSODIE
Tel. : +33 (0)1 46 84 12 46 / Fax : +33 (0)1 46 84 02 02
E-mail : [EMAIL PROTECTED]
France-examen - Direction de la Production - Groupe PROSODIE
Tel. : +33 (0)1 46 84 12 46 / Fax : +33 (0)1 46 84 02 02
E-mail : [EMAIL PROTECTED]
150, rue
Galli�ni - 92100 Boulogne-Billancourt
------------------------------------------------------------
www.france-examen.com
------------------------------------------------------------
www.france-examen.com
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