hi and thanks for your response but i think that i've not understand the answer ;-] >>Locked tickets did you have only, if you locked it in the Interface! tickets are locked from the interface and i want the other agents to see that locked ticket, and the counter to 'count' :-) ------------------------------------------
Faites un voeu et puis Voila ! www.voila.fr _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
