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Today's Topics:
1. Re: notifications not being sent (Victor Rodriguez Cortes
2. Re: customer authentication with hashed passwords
(Victor Rodriguez Cortes)
----------------------------------------------------------------------
Message: 1
Date: Mon, 14 Mar 2005 09:11:39 +0100
From: "Victor Rodriguez Cortes" <[EMAIL PROTECTED]>
Subject: Re: [otrs] notifications not being sent
To: "User questions and discussions about OTRS." <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=ISO-8859-1
Hello,
How are you sending mails? Maybe they are stuck on your mail server or on
the local sendmail queue -> http://doc.otrs.org/1.3/en/html/sending-email.html
Or maybe they are not even sent! Umm... take a look at the OTRS log
(syslog by default). And set up cron jobs! ->
http://doc.otrs.org/1.3/en/html/cronjob.html
Bye!
On 11 Mar 2005 at 15:41, Dave Cramer wrote:
Hi,
I've set up notifications but they aren't being sent. Can someone point
me to where to look to debug ?
Besides enabling them in the queues seems you have to do the particular Agent and customer .try that if you haven't
Ronny
I've enabled them for my queue already.
Dave
--
Dave Cramer
http://www.postgresintl.com
519 939 0336
ICQ#14675561
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---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
------------------------------
Message: 2
Date: Mon, 14 Mar 2005 09:11:40 +0100
From: "Victor Rodriguez Cortes" <[EMAIL PROTECTED]>
Subject: Re: [otrs] customer authentication with hashed passwords
To: "User questions and discussions about OTRS." <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=US-ASCII
Hi!
Thinking it as I write: you should look for a function that converts the password
you receive via the web interface to the hash type used by SQLServer (I don't know
which one is, maybe Sir Google helps you ;). Then you should be able to check the
password with SQLServer, and allow access if it's correct. A new auth module for
OTRS may be needed, so that it can connect to SQLServer.
Bye!
On 12 Mar 2005 at 19:52, C D Patrick McEvoy wrote:
Hello all,
I'm keen to set up customer authentication with our external MS SQL Server
db. I only problem is that we hash our customer passwords. I'm sure there
will be a way around this, or perhaps someone has already done it.
If anyone has any pointers they would be very welcome.
Also since this my first post I would like to thank everyone that has had
something to do with OTRS. It is a great piece of software and I would
highly recommend it.
---
Kind regards,
C D Patrick McEvoy
ViaVillas Limited
Managing Director
[EMAIL PROTECTED]
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
------------------------------
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