Hi all,
is there any out of the box statistic about the average / max time in which tickets are resolved?
Thanks Thorsten
***************************************
Thorsten Kocher
Security and Network Consultant
email: [EMAIL PROTECTED]
phone: +49 (0) 7031 71496-00
mobile: +49 (0) 172 6377392
SPIRIT/21 AG
Otto-Lilienthal-Strasse 36
71034 B�blingen
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