|
What methods do you have in place for a complete backup and
disaster recovery of an OTRS system? What is the preferred method to
backing up the system both in circumstances with and without a tape drive in
the machine itself? If the user who ultimately might have to restore your
system is not a native Linux user, but does use Unix for other systems, would
you recommend anything different? It would appear the obvious solution would be a mysql dump
and grabbing the Config.pm file, but there must be more to it than that,
including a more transparent solution from disaster to recovery. Thank you! |
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