Markus,
thanks a lot ! Its working pretty good !
How about the second part of my question, is the filter mechanism also working
to those (webrequest)messages or for incoming mail only?
regards,
Sven
On Monday 11 April 2005 16:31, Markus Ruecker wrote:
> Hi Sven,
>
> > why should the CustomerUser select the queue to which his
> > web-request should
> > be queued in ? He doesn't know anything regarding the used
> > queues. How can I avoid this (or just show a few of all
> > queues) for the CustomerUser
> > but use a Filter as for the incoming mails ?
>
> Just have a look in your Defaults.pm. There you will find the following
> lines:
>
> # CustomerPanelOwnSelection
> # (If this is in use, "just this selection is valid" for the
> CustomMessage.)
> $Self->{CustomerPanelOwnSelection} = {
> # Queue => Frontend-Name
> 'Junk' => 'First Queue!',
> 'Misc' => 'Second Queue!',
> # QueueID => Frontend-Name (or optional with QueueID)
> # '1' => 'First Queue!',
> # '2' => 'Second Queue!',
> };
>
> Copy these into your Config.pm and configure it at your needs.
>
> Regards,
>
> Markus Ruecker
>
> --
>
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