Hi,
These are tickets with the same CustomerID.
> > That�s a config option and if it activated, you can see all tickets
> > from
> > your company.
>
> How does it work out which tickets belong to the same company? Using
> customer groups, e-mail domain name, or some other method?
Regards,
Markus Ruecker
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting f�r Ihr OTRS System?
=> http://www.otrs.de/
