Hello!
You have to add something like this to your Config.pm:
$Self->{DefaultNoteTypes} = {
'note-internal' => 1,
'note-external' => 1,
};
Look for "defaults for add note" in Defaults.pm for a complete
description!
Bye!
On 20 Apr 2005 at 9:49, Dave Buote wrote:
>
> How do I add a non-internal note to a support ticket? It seems when I
> create a note the only option I have is internal?
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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