Maybe some more information:
we have the user group feature enabled like this:
$Self->{CustomerGroupSupport} = 1;
$Self->{CustomerGroupAlwaysGroups} = ['users'];
what kind of information I should provide here additionally, so that somebody
may help ?
Kind regards,
Sven
On Thursday 21 April 2005 09:19, Sven Fischer wrote:
> Hi,
>
> we have currently the problem that CustomerUsers, which created an own
> account via the webinterface and queueing in tickets via this, are not able
> to see them anymore. They are afraid the tickets are gone :-( What is wrong
> here?
>
> Regards,
>
> Sven
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