Hi Richard!
On Mo, Mai 23, 2005 at 10:05:57 +0000, Richard Hamson wrote:
>I am currently setting up a list of email templates to be used when
>replying to customers etc. Unfortunately I cant seem to get rid of the
>default text -
>
>"Dear [Customer Name
>
>Thank you for your request.
>[Customer name] [Email Address] wrote:
>
>Copy of email"
>
>I have searched for where this text is taken from but I have hit a wall?
>
>Anyone any ideas?
Change the system standard salutation (system standard salutation (en))
via the admin area (admin -> salutations).
>Richard
Hth,
Christian
--
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