Hello!
On Mi, Mai 25, 2005 at 09:01:30 -0500, John Price wrote:
>I managed to get about 1,100 SPAM messages into the
>receiving queue and I would like a quick way to move them
>to the spam queue (so they will get removed).
>
>I thought about manipulating the SQL database directly,
>but I can't find the correct tables and columns to change
>to move a ticket from one queue to another.
Please don't manipulate the queue directly via the database! that could
result in a inconsistent system if you don't know exactly, what your are
doing...
[...]
>
>I'm running version 1.2.4, so if there is a better way to
>do this in this or a newer version, I'd be willing to
>upgrade or take another approach.
I'd update to 2.0- beta2 and use the bulk action for tickets. Or if the
mails are marked as spam you could use the gneric agent to move all
mails automaticly to another queue.
>John
Best regards,
Christian
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